Customer Feedback
Many customers are kind enough to make comments on the service they receive from us. Here are just some of the recent ones.
“The salesman was very professional and a pleasure to meet him. He was a credit to Haynes and kept me informed all the way to collection”.
“We have had excellent service from Haynes of Maidstone and staff over 25 years”.
“I do not have any comments that could make improvements to what I considered to be an excellent experience”.
“Haynes is excellent in every way”.
“All of it was fantastic”!
“The salesman was very knowledgeable and professional. There are no improvements to be made in the future in my opinion”.
“We have had excellent treatment from this Dealership at all times. They are always helpful”.
“The service we received was excellent and we would have no reservations about recommending the services of Haynes at Maidstone”.
“The team at Haynes are brilliant”.
“Excellent service from Haynes of Maidstone – couldn’t be happier and won’t hesitate to use them in future”.
“I can’t fault the salesman or aftercare”.
“As usual my experience of service/repair work at Haynes has been pleasurable”.
“Overall I was very satisfied/extremely satisfied with the experience in dealing with Haynes”.
“It would be difficult to improve our experience – brilliant”.
“The salesman did a fantastic job and I feel I have a personal contact at the Dealership. He achieved his ambition (sale) without me feeling pressured or wary. The Finance Assistant was also great. A pleasurable experience that resulted in a satisfied customer, well done to all concerned”.
“The sales person’s attention to customer satisfaction was excellent. No pressure selling and was very helpful. Haynes of Maidstone were fantastic”.
“Many thanks. An excellent vehicle. Excellent service from your staff”.
“As this was my first time having a service through motability and Ford, I was really surprised how easy it was. I have to say that the staff at Haynes have all been first class at every stage of my motability experience”.
“Staff were great and the overall experience was very efficient and quick”.
“Just keep the friendly helpful staff and excellent service”.
“We considered other makes before setting on the Fiesta. Haynes are not our nearest Dealer but the only dealer who inspired confidence in us”.
“I have found my whole experience of getting my first brand new car a fantastic one”.
“A part from offering your vehicles for free it would be difficult to better our recent experience at Haynes”.
“I cannot find anything personally that you could improve on to make my experience more pleasurable”.
“Haynes of Maidstone brilliant”.
“This is my fifth new Ford from Haynes of Maidstone. It has always been a very good experience”.
“I have nothing but praise for Haynes of Maidstone. Their helpfulness and attitude was excellent. Nothing was too much trouble which makes you feel that you want to return to Haynes”.
“Very professional personnel, made buying experience enjoyable”.
“It’s a very good Dealership”.
“Very good service, so keep the good work up”.
“Service from Haynes is always excellent”.
“Service was excellent, thank you”.
“As a motability customer I found your services very helpful and easy to deal with”.
“Very helpful staff”.
“Having dealt with Haynes of Maidstone for many many years and have always had friendly and helpful meetings with all the staff in various departments, all I can say is that it has been a pleasure always”.
“I have bought two new vehicles in the past three years with no problems whatsoever, very pleased with Haynes”.
“Fantastic service from Haynes and from our sales person”.
“Excellent service all round. Always helpful and friendly staff at Maidstone. Big thank you and well done”.
“Everyone at the Dealership made me feel valued as a customer and bent over backwards to help me. A marvellous experience”.
“Your sales person was excellent, very professional and polite. Gave me a full explanation regarding my purchase and I will be back for a new Ford in three years without fail”.
